Skip to content
Welsh Government
Data Provider: Welsh Government Experimental Statistics Contacts received for adults during the year, by local authority and source of contact (Prior to April 2022)
None
Area Code[Filter]
YearIn 2020-21, Swansea recorded data for the ‘Probation\’ category in metric AD/003h and Monmouthshire recorded data for the ‘Self\’ category in metric AD/003b, due to technical issues with their ICT systems.<br /><br />Torfaen was unable to collect the referral source for ‘information only requests. Therefore, these requests have been included in metric AD/003q.<br />[Filtered]
Measure2
[Collapse]MeasureMetric AD/001 has been replaced with metric AD/001a. [Filter]
-
Measure 1
[Collapse]Local Authority[Filter]
-
-
Local Authority 1
[Expand]Click here to sortAD/001a: The total number of contacts received for adults by statutory social services during the year[Collapse]AD/003: TotalClick here to sortAD/003: Total
Click here to sortAD/003a: SelfClick here to sortAD/003b: RelativeClick here to sortAD/003c: Friend or neighbourClick here to sortAD/003d: Early intervention prevention service (Step-up)Click here to sortAD/003e: HealthClick here to sortAD/003f: EducationClick here to sortAD/003g: HousingClick here to sortAD/003h: PoliceClick here to sortAD/003i: ProbationClick here to sortAD/003j: Third Sector OrganisationClick here to sortAD/003k: Local AuthorityClick here to sortAD/003l: Independent HospitalClick here to sortAD/003m: Ambulance ServiceClick here to sortAD/003n: Care RegulatorClick here to sortAD/003o: ProviderClick here to sortAD/003p: AdvocateClick here to sortAD/003q: OtherClick here to sortAD/003r: Internal (Social Worker, Other Team)
[Collapse]Wales148,06716,29220,5471,0185845,5042382,43418,5432653,9642,0703341,2101034,37849418,15812,457148,067
WalesIsle of Anglesey2,9733131961301,149025470216536114462868951542,973
Gwynedd4,7874613972481,561104613847196502936809908044,787
Conwy5,5718381,0403601,9991811215020000231704115205,571
Denbighshire10,3949899826704,70410799562285900000087285410,394
Flintshire7,3181,0271,028001,945181271,17131341106619828201,40707,318
Wrexham13,0557871,1153503,033994271,3072430157522101,31861,9322,74813,055
Powys5,6471,0548764601,8247585562102625901427203195,647
Ceredigion7,7661,0726882402,62122161489321183170150734561,3643507,766
Pembrokeshire5,2164979967801,14541181,0108221801405348365282005,216
Carmarthenshire13,1401,4512,3218074,7822238781417033622893752181,81840113,140
Swansea4,8304981,1653841,40542770814413915954532954794,830
Neath Port Talbot8,9907691,1345502,25571083,182222170000006985438,990
Bridgend5,4599836394811,933215616846154145554551575985,459
Vale of Glamorgan5,8483358649114724660241010010204,809325,848
Cardiff4,3929851,4431040626762257680173401337682304,392
Rhondda Cynon Taf11,9231,7222,24612603,45221432,35351223895625236727994911,923
Merthyr Tydfil2,5992122321501,063724591519321921263981602,599
Caerphilly7,4018787283132,47771601,5962033221064409131186977,401
Blaenau Gwent5,3023475553512,099128975216962133015111207225,302
Torfaen3,1422854511508021024952541233408271351234053,142
Monmouthshire6,6335388133012,6937112356111169218146822102321,1766,633
Newport5,68155391669321,7899174962123221652635716283241165,681

Metadata

Title

Contacts received for adults during the year, by local authority and source of contact ((Prior to April 2022)

Last update

21 December 2022 21 December 2022

Next update

No longer updated

Publishing organisation

Welsh Government

Source 1

Performance and Improvement Framework for Social Services

Contact email

stats.pss@gov.wales

Designation

Experimental statistics

Lowest level of geographical disaggregation

Local authorities

Geographical coverage

Wales

Languages covered

English and Welsh

Data licensing

You may use and re-use this data free of charge in any format or medium, under the terms of the Open Government License - see http://www.nationalarchives.gov.uk/doc/open-government-licence

Keywords

Performance Measure, Adults, Information, Advice and Assistance, Referrals, Contacts

General description

The metric is designed to capture the volume and demand for information, advice and assistance as defined in the Social Services and Wellbeing (Wales) Act 2014.

Data collection and calculation

While extensive efforts have been made to gather reliable and accurate information from local authorities, data remains imperfect.

Frequency of publication

Annual

Data reference periods

Data are shown for each financial year from 2020-21 to 2021-22.

Users, uses and context

Please find this information in the related statistical publication, as per the given weblink.

Statistical quality

Please find this information in the related statistical publication, as per the given weblink.