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Welsh Government
Data Provider: Welsh Government Experimental Statistics Contacts received for adults by statutory social services during the year, by local authority
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Area Code[Filter]
YearIn 2022-23 and 2023-24, Vale of Glamorgan was unable to provide data for metric AD/001b due to issues with ICT systems.<br />Wrexham was unable to provide data for metrics AD/001a, AD/001b, and AD/002 due to staffing issues. <br /><br />In 2021-22, Conwy was unable to provided data for metric AD/002 (Prior to April 2022) and in 2020-21, Cardiff was unable to provide data for metric AD/002 (Prior to April 2022).[Filtered]
Measure2
MeasureMetric AD/001 has been replaced with metric AD/001a. <br /><br />No data exists prior to April 2022 for metric AD/001b.<br />[Filter]
[Collapse]Local Authority[Filter]
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Local Authority 1
Click here to sortAD/001a: The number of contacts for adults received by statutory Social Services during the year (Prior to April 2022)Click here to sortAD/001b: The number of new contacts received for adults by statutory social services during the year (April 2022 onwards)Click here to sortAD/002: The number of contacts for adults received by statutory Social Services during the year where advice or assistance was provided (Prior to April 2022)Click here to sortAD/002: The number of new contacts for adults received by statutory Social Services during the year where advice or assistance was provided (April 2022 onwards)
[Collapse]Wales189,017125,112..|The data item is not available69,379
WalesIsle of Anglesey3,8943,218..|The data item is not available848
Gwynedd4,4881,966..|The data item is not available753
Conwy4,9863,303..|The data item is not available3,303
Denbighshire19,86310,375..|The data item is not available9,787
Flintshire11,3649,458..|The data item is not available6,944
Wrexham..|The data item is not available..|The data item is not available..|The data item is not available..|The data item is not available
Powys9,2445,430..|The data item is not available3,978
Ceredigion5,6874,218..|The data item is not available2,464
Pembrokeshire7,4614,393..|The data item is not available2,168
Carmarthenshire19,95715,458..|The data item is not available2,693
Swansea14,7425,228..|The data item is not available2,991
Neath Port Talbot14,73510,021..|The data item is not available5,405
Bridgend7,7275,782..|The data item is not available1,953
Vale of Glamorgan5,541..|The data item is not available..|The data item is not available3,559
Cardiff3,7683,698..|The data item is not available2,208
Rhondda Cynon Taf13,61310,847..|The data item is not available7,125
Merthyr Tydfil3,1322,967..|The data item is not available1,866
Caerphilly10,3546,720..|The data item is not available1,523
Blaenau Gwent4,3944,394..|The data item is not available2,271
Torfaen7,1633,452..|The data item is not available2,329
Monmouthshire8,0855,951..|The data item is not available3,635
Newport8,8198,233..|The data item is not available1,576

Metadata

Title

Contacts received for adults by statutory social services during the year, by local authority

Last update

12 March 2025 12 March 2025

Next update

March 2026 (provisional)

Publishing organisation

Welsh Government

Source 1

Performance and Improvement Framework for Social Services

Contact email

stats.pss@gov.wales

Designation

Experimental statistics

Lowest level of geographical disaggregation

Local authorities

Geographical coverage

Wales

Languages covered

English and Welsh

Data licensing

You may use and re-use this data free of charge in any format or medium, under the terms of the Open Government License - see http://www.nationalarchives.gov.uk/doc/open-government-licence

General description

The metric is designed to capture the volume and demand for information, advice and assistance as defined in the Social Services and Wellbeing (Wales) Act 2014.

Data collection and calculation

While extensive efforts have been made to gather reliable and accurate information from local authorities, data remains imperfect.

Frequency of publication

Annual

Data reference periods

Data are shown for each financial year from 2020-21 onwards.

Users, uses and context

Please find this information in the related statistical publication, as per the given weblink.

Keywords

Performance Measure, Adults, Information, Advice and Assistance, Referrals, Contacts

Statistical quality

Please find this information in the related statistical publication, as per the given weblink.