Calls made to 111 and NHS Direct, by date
Archived – No longer updated.
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Title
Calls made to 111 and NHS Direct, by dateLast update
10 June 2021Next update
Archived – No longer updatedPublishing organisation
Welsh GovernmentSource 1
Welsh Ambulance Services NHS TrustContact email
kas.covid19@gov.walesDesignation
Management informationLowest level of geographical disaggregation
WalesGeographical coverage
WalesLanguages covered
English and WelshData licensing
You may use and re-use this data free of charge in any format or medium, under the terms of the Open Government License - see http://www.nationalarchives.gov.uk/doc/open-government-licenceGeneral description
In response to the coronavirus (COVID-19) pandemic, daily information on calls made to 111 and NHS Direct has been specifically published to support transparency and understanding of NHS activity and capacity. Figures show the number of calls made to 111 and NHS Direct in Wales. The data are taken from management information and are subject to change. They have not been subject to the same validation processes undertaken for official statistics releases. The official statistics should continue to be considered the authoritative source of data. 111 has been rolled out to all of local health boards in Wales in response to the COVID-19 pandemic but calls are still made to NHS Direct.Data collection and calculation
From 17 June 2021, we will no longer be updating this data.Calls to 111 and NHS direct are published by Public Health Wales on their Rapid COVID-19 surveillance dashboard. Information is available for all calls and the proportion of calls that are for any COVID-19 like symptoms. The information is available at health board level.
Weekly return from Welsh Ambulance Service NHS Trust. Data is submitted via a EXCEL file and transferred to a SQL database.