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Welsh Government
Data Provider: Welsh Government Experimental Statistics Counts of selected additional activities by area and month
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[Expand]Click here to sortJul-22[Expand]Click here to sortAug-22[Expand]Click here to sortSep-22[Expand]Click here to sortOct-22[Expand]Click here to sortNov-22[Expand]Click here to sortDec-22[Expand]Click here to sortJan-23[Expand]Click here to sortFeb-23[Expand]Click here to sortMar-23[Collapse]2023-24Click here to sort2023-24[Expand]Click here to sortApr-24[Expand]Click here to sortMay-24[Expand]Click here to sortJun-24
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Referrals made123,953126,430129,818132,063134,915103,581137,757132,781152,034126,311141,160150,343143,351139,913138,598160,358144,450114,928144,308142,310134,5091,610,001144,847149,656136,609
Fit notes issued52,23851,81052,98865,19256,40052,02262,32851,39057,83147,15251,45652,57651,69251,06953,91259,08759,02248,05962,19756,89353,362619,33656,15453,29355,936
Calls to practices2,499,0032,597,7332,756,6932,814,5572,867,1772,883,4052,834,5402,521,1102,741,6462,376,8542,536,4862,424,3782,455,5712,517,8342,620,3452,751,5572,523,2152,297,8212,752,7272,655,8302,501,84829,135,2882,556,5942,538,9392,244,333
Calls answered within two minutes1,628,1621,607,5351,587,1161,547,9881,588,4471,536,3811,715,3201,591,6811,586,0941,456,2081,527,5681,500,0551,511,7331,587,8381,511,1231,674,0021,567,1231,395,9961,669,0181,573,4981,510,67217,707,5951,528,3421,480,6821,356,808
Calls not answered342,021346,987394,655464,530438,557566,832477,486402,046468,736407,982432,241378,523346,363372,801449,521392,065383,369336,940434,538442,930415,4964,590,786408,915365,662320,567
Administrative communications issued (letters or emails)587,877561,270637,777609,239593,590497,242536,946543,739597,014510,182549,717566,045554,667749,154585,882671,763617,518528,146630,419610,613585,5516,859,419636,877637,639574,817
Text messages sent and received310,755391,312572,042643,421545,860395,311409,282350,413408,255343,714354,836359,069427,058521,010806,988861,461654,161575,211527,693480,103424,9806,071,467457,157455,417451,908
Total digital requests submitted to practice356,300374,605401,754378,968390,245364,101403,582376,509399,630368,599433,166418,453422,307431,126438,106477,382466,091433,124521,082489,144488,7985,161,021514,026529,025500,360

Metadata

Title

Counts of selected additional activities by area and month

Last update

19 September 2024 19 September 2024

Next update

To be confirmed

Publishing organisation

Welsh Government

Source 1

Primary Care Information Portal, Digital Health and Care Wales

Contact email

stats.healthinfo@gov.wales

Designation

Experimental statistics

Lowest level of geographical disaggregation

Cluster

Geographical coverage

Wales

Languages covered

English and Welsh

General description

This shows monthly data for selected additional activities by measure (number or average number per working day) and area (health board and cluster).

Data collection and calculation

General practices have been required to submit data for selected additional activities via the Primary Care Information Portal (PCIP), from 1 July 2022, as a result of a quality improvement project contained in the 2021-22 Quality Assurance and Improvement Framework (QAIF).

See the quality report for definitions of each activity.

Frequency of publication

Quarterly

Data reference periods

Data relates to the specified month

Revisions information

Data for July 2023 to March 2024 have been revised in line with our planned revisions policy. There were small changes at Wales level with changes ranging between less than 0.1% and 2.5% for selected additional activities data.

Statistical quality

See the quality report for further information.

While there will be some variability from month to month in the average number per working day, in some cases there may be larger than expected changes especially at cluster level.

Keywords

general practice activity, selected additional activities